Page & Provenance

This Privacy Policy explains how Page and Provenance LLC ("Page & Provenance," "we," "us," or "our") collects, uses, shares, and protects personal information when you use:

• PageAndProvenance.com – Bookshelf, Passports, Stamps, marketplace tools, content, and subscriptions; and
• HonestBookAI.com – AI-powered book evaluations and related tools.

Together, these are the "Services."

By using the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, do not use the Services.

1. Who We Are & Contact

• Controller: Page and Provenance LLC
• Jurisdiction: Nevada, United States
• Business address:
  3111 S Valley View Blvd
  B216 PMB 1024
  Las Vegas, NV 89102
  United States
• Email: support@pageandprovenance.com

If you have privacy questions, you may contact us using the information above.

2. Information We Collect

We collect information in three main ways:

• Information you provide to us directly
• Information collected automatically
• Information from third parties

2.1 Information You Provide Directly

This includes:

• Account Information: Name, email address, password, and any profile information you choose to add.
• Subscription & Billing Information: Payment method, billing address, and transaction details (processed by third-party payment processors such as Stripe).
• Book Information: Title, author, edition notes, condition descriptions, notes on provenances, signatures, inscriptions, or bookplates.
• Images/Photos: Photos of books, dust jackets, title pages, signatures, defects, or other relevant details that you upload for evaluation or listing.
• Marketplace Data (when active): Listing details, prices, shipping info, and communications with buyers/sellers.
• Communications: Emails, support requests, or messages you send us.
• Feedback: Bug reports, feature requests, or feedback on evaluations and listings.

2.2 Information We Collect Automatically

When you use the Services, we automatically collect:

• Usage Data: Pages viewed, actions taken, features used, timestamps, referring URLs.
• Device & Log Data: IP address, browser type, operating system, device identifiers.
• Cookies & Tracking: Cookies, pixels, and similar technologies used for authentication, analytics, and advertising.

See our Cookie Policy for more detail.

2.3 Information from Third Parties

We may receive information from:

• Payment processors (e.g., Stripe) about your completed transactions;
• Analytics providers (e.g., Google Analytics) about site usage;
• Advertising partners (e.g., Meta, Google Ads, TikTok) regarding ad performance;
• Public sources or external services relevant to book data or market information.

3. How We Use Your Information

We use personal information to:

3.1 Provide and Improve the Services

• Create and maintain your Account;
• Generate AI-based book evaluations and Passports;
• Store your books in your Bookshelf or other collections;
• Enable listing and purchasing of books in the marketplace;
• Deliver merchandise purchases;
• Improve our AI models, accuracy, and overall Service quality.

3.2 Understand and Improve Performance

• Monitor usage and performance of the Services;
• Diagnose issues, prevent fraud, and maintain security;
• Conduct analytics to better understand how our Services are used.

3.3 Communicate with You

• Send service-related messages (e.g., evaluations ready, saved items, account notices);
• Send onboarding and feature updates;
• Send marketing or promotional communications where permitted by law (you can opt out).

3.4 Legal & Compliance

• Comply with legal obligations;
• Enforce our Terms of Service;
• Protect our rights, users, and third parties.

4. AI Models, Photos, and Evaluation Data

4.1 Use of Photos and Book Data for Evaluations

When you upload photos or information about a book, we use that data to:

• Generate an AI evaluation, including condition, value range, and metadata;
• Create or update a Passport for that book;
• Provide listing data for marketplace entries (where applicable).

4.2 Use for Machine Learning & Service Improvement

4.3 Evaluation Tokens & Saved-For-Later Evaluations

When you complete an evaluation through HonestBookAI, we may:

• Generate an internal evaluation ID and token;
• Allow you to choose whether to "save this for my future Bookshelf" or similar;
• Tie that evaluation to your email or Account so it can later be imported into your Bookshelf.

If you choose not to save an evaluation under your Account, we may still retain anonymized or aggregated data derived from that evaluation to improve the Services.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in;
• Remember preferences;
• Analyze usage;
• Support advertising and retargeting.

For more details, see our Cookie Policy.

You can manage your cookie preferences through your browser settings and through our cookie consent banner and preferences panel (where available).

6. How We Share Your Information

We may share information with:

6.1 Service Providers

Third-party vendors who help us operate the Services, such as:

• Payment processors (e.g., Stripe)
• Hosting providers
• Analytics providers
• Email service providers
• Customer support tools
• Advertising platforms

These providers may have access to personal information strictly as needed to perform services on our behalf and are bound by contractual confidentiality and data protection obligations.

6.2 Marketplace Counterparties

If you participate in the marketplace:

• Sellers may see buyer information necessary to fulfill orders (e.g., shipping name and address);
• Buyers may see seller information relevant to the transaction (e.g., store name, return address).

We do not publicly disclose your private contact details without consent, but marketplace transactions inherently involve sharing some information between buyer and seller.

6.3 Legal & Safety

We may disclose information if we believe in good faith that it is reasonably necessary to:

• Comply with legal obligations or requests;
• Protect the rights, property, or safety of Page & Provenance, our users, or the public;
• Detect, prevent, or address fraud, misuse, or security issues.

6.4 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will take steps to ensure your privacy rights continue to be respected.

7. Data Retention

We retain personal information:

• For as long as needed to provide the Services;
• For as long as your Account is active;
• As necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Evaluation data, photos, and derived anonymized data used for model improvement may be retained for longer periods, but we will endeavor to minimize personally identifiable information where possible.

If you close your Account, we may retain some information for compliance, record-keeping, and safety, but will limit use in accordance with this Policy.

8. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Access – Request a copy of personal data we hold about you;
• Correction – Request correction of inaccurate or incomplete data;
• Deletion – Request deletion of your personal data (subject to legal exceptions);
• Restriction – Request restriction of certain processing;
• Portability – Request a copy of your data in a portable format;
• Objection – Object to certain types of processing, including direct marketing.

You can exercise these rights by contacting us at support@pageandprovenance.com. We may ask for verification of your identity before acting on any request.

9. International Users

Our Services are operated from the United States. If you access the Services from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

By using the Services, you consent to such transfers, subject to applicable law.

10. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

If you believe a child under 13 has provided us with personal information, please contact us at support@pageandprovenance.com.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security of your information.

12. Third-Party Links

The Services may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies separately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you (e.g., via email, banner, or in-app notice).

Your continued use of the Services after changes take effect indicates acceptance of the updated Policy.

Questions about this Privacy Policy?

Email: support@pageandprovenance.com

Mailing address:
3111 S Valley View Blvd
B216 PMB 1024
Las Vegas, NV 89102
United States